Smoky Mountain Knife Works – A Level of Customer Service That’s “A Cut Above”

You see what I did there . . .

The review of the knives involved will hopefully get done this weekend . . .

This post will take a look at their customer service . . .

I ordered a knife from them that was featured on one of the daily “Flash Sales” – they sent me the wrong knife – oops . . .

The knife I received was one I had looked at and in fact had I ordered that knife I would have been pleased with it – it exceeded my expectations for that knife – but it was not the one I had ordered – I called customer service and offered to pay the difference in price between the one I got and the knife I ordered – purchase the one I had ordered – and since the total was less than 75 bucks – pay the shipping . . .

They were having none of that mess – Keep the knife we sent – we will ship the knife you ordered no purchase or freight charge – and “Have a Good Day” . . .

And that is just what they did – woof / woof / bam – done deal . . .

I admit I was a little shocked – they wouldn’t let me pay the difference / purchase the one I ordered / pay freight – nothing . . .

I urge YOU to trot your happy ass over to <SMKW.COM> and check them out – Great folks to deal with – good prices and selection . . .

What’s in YOUR pocket??

Have Fun! – Run the Gun! – and remember – Fish Heads are Cheap!!

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